Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Returns/Replacement/Refund Policy
Product once sold cannot be returned OR exchanged. We do not refund in ANY case. We take utmost care while packing the products in case of shipping through our courier partners. However, if the product gets damaged during shipping, we will replace the product. It is subject to the recipient mailing us the photo within 8 hours of delivery. Team Antiq Trndz will verify the damages and confirm the exchange. Buyer needs to send us back the damaged product within 7 days after confirmation in email from Team Antiq Trndz. Products sent without a consent from Team Antiq trndz will not be considered for replacement. Product returned after 7 working days will not be accepted. Once the damaged product is received, we will send a replacement product. If the same product is not available for shipment, we will issue you a “Credit Note” and you can redeem it against any of our products. Credit note does not have any expiry. Please note there will be no monies refunded in such cases. In case of monies deducted but order is not generated, refund will be initiated on the same mode of payment within 7 working days. Please note that if the damage is not during the shipping and it is obvious the jewellery is broken during trial we will not exchange it. It is up to discretion of our Team to approve the exchange. Please note. You need to ship the product back to us with appropriate packing.
Whats App image to: +91 7899467846
Dimensions / Colour / Material
Product attributes such as dimensions, colour, material have been mentioned wherever
applicable. Please feel free to reach us to confirm the same before placing an order. No
product will be exchanged/replaced on this basis. We click all the photos in sunlight to make
sure that the colours are as real as possible. If you are not sure about the colour feel free to
call us and confirm it. No product will be replaced on this basis. If you do not like the product
and or it is bigger/smaller/heavier than you thought we do not exchange it.
Cancellation:
An order cannot be cancelled once the payment is complete. Only exception will be
inventory mismatch at our end. If you end up buying a product that is out of stock, we will
cancel the order and refund full payment. Refund will be processed after receipt of the bank
account details from the buyer.
Delivery / Shipping Time
7 to 8 working days within India and 15 – 21 working days outside India as most of the
products are created after receiving your order. Sunday is a non-working day for our courier partner.
Material used for jewellery, Guarantee / Warranty
There is no guarantee/warranty for any creation.
We use best quality raw material that is allergy free. However if you are allergic to non-gold
jewelry we do not hold any responsibility to any kind of damage. Please follow the “jewellery Care”
Content / Photos
All designs, photos and content are entirely our) property. Please do not use any image /
content without our prior written consent or permission as this could lead to legal action
taken against you.
